Privacy policy
Last updated: August 15, 2026
This Privacy Policy describes how Averyton collects, uses, stores, and discloses personal information when you visit, use, or make a purchase from www.averyton.com, communicate with us, or otherwise use our products and services.
Averyton is operated by RAVIS MIMARLIK MUHENDISLIK INSAAT SANAYI VE TICARET LIMITED SIRKETI, which acts as the data controller for the personal information described in this Privacy Policy.
Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer our products and services. Payments may be processed through iyzico and other payment institutions made available at checkout.
Please read this Privacy Policy carefully. By using our website, you acknowledge that you have read and understood how we process personal information as described below.
1. Personal Information We Collect
The personal information we collect depends on how you interact with Averyton, which services you use, and the country in which you reside.
We may collect the following categories of information:
Contact Information
Your name, billing address, shipping address, email address, and telephone number.
Order and Transaction Information
Products viewed or purchased, shopping cart activity, order number, selected product options, shipping method, transaction status, returns, replacements, cancellations, and previous purchases.
Payment Information
Payment method, payment confirmation, transaction reference, payment status, billing information, and limited payment related information required to process and verify a transaction.
Payment card information is processed by authorized payment service providers, including iyzico, Shopify Payments where available, card networks, and financial institutions. Averyton does not intentionally store your complete payment card number or card security code.
Account Information
Username, encrypted password, saved preferences, wishlist information, account settings, and other information associated with your customer account.
Communications
Information included in messages you send to us, including customer service enquiries, return requests, damaged product reports, reviews, complaints, and other correspondence.
Device and Technical Information
Internet Protocol address, browser type, device type, operating system, network connection, language settings, time zone, cookie identifiers, and other technical identifiers.
Website Usage Information
Information about how you access, browse, and interact with our website, including pages viewed, products viewed, links selected, search activity, time spent on the website, referral source, and shopping activity.
Fraud Prevention Information
Information used to detect, prevent, investigate, or respond to suspected fraud, unauthorized transactions, payment disputes, misuse, security incidents, or unlawful activity.
2. Sources of Personal Information
We may collect personal information from the following sources:
Directly from you when you place an order, create an account, subscribe to communications, contact us, request a return, or otherwise provide information.
Automatically from your device and browser through cookies, pixels, log files, and similar technologies.
From Shopify and other service providers that support the operation of our store.
From iyzico, card networks, banks, and other payment service providers in connection with payments, refunds, fraud prevention, and transaction verification.
From fulfilment providers, printing partners, shipping companies, and delivery carriers.
From advertising, analytics, and marketing partners, subject to applicable consent requirements.
From government authorities, fraud prevention databases, or other lawful third party sources where permitted or required by law.
3. How We Use Personal Information
We may use personal information for the following purposes:
Providing Our Services
To operate our website, process orders, accept payments, arrange production and delivery, provide order notifications, manage customer accounts, respond to enquiries, and provide customer support.
Fulfilling Orders
To send order information to printing, framing, canvas production, fulfilment, packaging, shipping, and delivery providers.
Only the information reasonably necessary to produce and deliver the order will be shared with these providers.
Processing Payments and Refunds
To authorize and process payments, confirm transactions, issue refunds, prevent fraudulent activity, manage payment disputes, and comply with financial and regulatory obligations.
Returns and Customer Support
To process cancellations, returns, refunds, replacements, damaged product claims, delivery investigations, and customer complaints.
Improving Averyton
To analyze website performance, understand customer preferences, improve product presentation, develop new products, improve navigation, and provide a more relevant shopping experience.
Marketing and Advertising
Where permitted by law, and where consent is required after obtaining that consent, we may send promotional communications or use information to measure and improve advertising.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.
Security and Fraud Prevention
To protect our customers, website, payment systems, business, and service providers from unauthorized transactions, security threats, fraud, illegal conduct, and other harmful activity.
Legal and Regulatory Compliance
To comply with tax, accounting, consumer protection, payment, anti fraud, anti money laundering, recordkeeping, legal process, regulatory requests, and other applicable obligations.
Establishing and Defending Legal Claims
To enforce our agreements and policies, resolve disputes, respond to chargebacks, and establish, exercise, or defend legal claims.
4. Legal Bases for Processing
Where the General Data Protection Regulation, United Kingdom data protection law, or similar legislation applies, we process personal information using one or more of the following legal bases:
Performance of a Contract
Processing is necessary to accept and fulfil an order, receive payment, deliver products, provide customer service, and administer returns or refunds.
Legal Obligation
Processing is necessary to comply with applicable tax, accounting, payment, consumer protection, fraud prevention, regulatory, and legal recordkeeping requirements.
Legitimate Interests
Processing is necessary for our legitimate business interests, including operating and improving our store, preventing fraud, maintaining security, understanding website performance, providing customer support, and protecting our legal rights.
We consider and balance these interests against the rights and freedoms of affected individuals.
Consent
We rely on consent where required for marketing communications, advertising cookies, analytics cookies, or other optional processing. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Cookies and Similar Technologies
Averyton, Shopify, and our service providers may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
Keep the website and checkout functioning
Remember customer preferences and shopping cart contents
Maintain account and security features
Measure website performance
Understand how visitors use the website
Prevent fraud and unauthorized transactions
Provide analytics
Deliver and measure advertising, where permitted
Where required by law, nonessential cookies will not be activated until you provide consent through our cookie preference system.
You may manage your cookie preferences through the cookie banner or privacy settings displayed on our website. You may also control cookies through your browser settings. Disabling necessary cookies may prevent parts of the website or checkout from functioning correctly.
6. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients when reasonably necessary:
Shopify
Our store is hosted by Shopify, which processes personal information to provide ecommerce hosting, checkout, security, analytics, customer account, and related services.
Payment Service Providers
Payment and transaction information may be disclosed to iyzico, card networks, issuing and acquiring banks, financial institutions, and other payment providers available at checkout.
When iyzico processes a payment, refund, fraud review, or legally required verification, it may process personal information as an independent data controller in accordance with its own legal obligations and privacy policy.
You can review iyzico’s privacy policy at:
https://www.iyzico.com/en/privacy-policy
Production and Fulfilment Providers
We may disclose order and delivery information to printing, framing, canvas production, packaging, and fulfilment providers to manufacture and dispatch your order.
Shipping and Delivery Providers
We may disclose names, addresses, telephone numbers, email addresses, customs information, and shipment details to postal operators, couriers, customs agents, and delivery partners.
Technology and Professional Service Providers
We may work with hosting providers, cloud storage providers, IT providers, security providers, analytics providers, customer support tools, accountants, auditors, insurers, lawyers, and other professional advisers.
Marketing and Advertising Partners
Where permitted by law and subject to applicable consent requirements, we may disclose limited information to marketing, analytics, and advertising partners.
Legal Authorities
We may disclose information when required by law, court order, regulatory request, subpoena, or other valid legal process, or when reasonably necessary to protect customers, prevent fraud, or defend our rights.
Business Transactions
Information may be disclosed in connection with a merger, acquisition, reorganization, financing, sale of assets, insolvency, or similar corporate transaction.
7. Shopify
Shopify collects and processes personal information relating to your access to and use of our store in order to provide and improve its services.
Information submitted through our store may be transmitted to Shopify and its service providers in countries other than the country in which you reside.
To learn more about Shopify’s processing practices, please review:
https://www.shopify.com/legal/privacy/app-users
You may also use Shopify’s Privacy Portal where applicable:
https://privacy.shopify.com/en
8. Sale, Sharing, and Targeted Advertising
Averyton does not sell personal information in exchange for money.
However, certain analytics, advertising, or cross context behavioral advertising activities may be treated as a “sale,” “sharing,” or “targeted advertising” under some United States state privacy laws.
Where applicable, you may have the right to opt out of these activities by using the privacy or cookie preference controls on our website or by contacting us.
We will not discriminate against you for exercising an applicable privacy right.
9. International Transfers
Averyton is operated by a company established in Turkiye. Our service providers, including Shopify, iyzico, fulfilment providers, shipping providers, and technology providers, may process personal information in different countries.
As a result, personal information may be transferred to, stored in, or accessed from countries outside the country in which you reside.
Where European Economic Area or United Kingdom personal information is transferred internationally, we rely on recognized legal transfer mechanisms where required, which may include adequacy decisions, the European Commission’s Standard Contractual Clauses, the United Kingdom International Data Transfer Agreement or Addendum, and other legally recognized safeguards.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period depends on factors including:
The duration of the customer relationship
Whether an account remains active
Order fulfilment and customer service requirements
Return, refund, warranty, and payment dispute periods
Fraud prevention and security requirements
Tax, accounting, and legal recordkeeping obligations
Limitation periods for potential legal claims
When personal information is no longer required, we will delete, anonymize, or securely restrict it, subject to applicable legal obligations.
Marketing information will be retained until consent is withdrawn, the customer unsubscribes, or it is no longer required for the relevant purpose.
11. Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
Payments are processed through authorized payment service providers. We do not intentionally store complete card numbers or card security codes on Averyton controlled systems.
No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. Customers should not send payment card details, passwords, identification documents, or other sensitive information through ordinary email.
If you create an account, you are responsible for maintaining the confidentiality of your password and account credentials.
12. Children’s Privacy
Our website and products are not directed to children, and we do not knowingly collect personal information from children who are not legally able to purchase products or use our services.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can investigate and, where appropriate, delete the information.
We do not knowingly sell or share personal information belonging to individuals under 16 years of age for targeted advertising.
13. Your Privacy Rights
Depending on your location and applicable law, you may have some or all of the following rights:
The right to request access to personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of personal information
The right to receive certain personal information in a portable format
The right to object to certain processing
The right to request restriction of processing
The right to withdraw consent at any time where processing is based on consent
The right to opt out of targeted advertising, sale, or sharing where applicable
The right to appeal a decision concerning a privacy request where provided by law
The right to lodge a complaint with a competent data protection authority
These rights are not absolute and may be subject to legal limitations and exceptions.
To submit a privacy request, contact:
We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, subject to appropriate proof of authorization and identity verification.
We will respond within the period required by applicable law.
14. Marketing Communications
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email or by contacting us.
Unsubscribing from promotional communications will not prevent us from sending transactional or service communications relating to orders, payments, delivery, security, returns, refunds, or customer support.
15. Third Party Websites
Our website may contain links to websites, social media platforms, or services operated by third parties.
Averyton is not responsible for the privacy, security, accuracy, or content of third party services. We encourage you to review the privacy policies of any third party website or service before providing personal information.
16. Complaints
If you have a concern about how we process personal information, please contact us first at:
Depending on your location, you may also have the right to lodge a complaint with a competent data protection authority.
European Economic Area customers may contact the supervisory authority in the country in which they live or work. A list of EEA supervisory authorities is available at:
https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
United Kingdom customers may contact the Information Commissioner’s Office:
https://ico.org.uk/make-a-complaint/
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, service providers, technology, business practices, or legal obligations.
When we update the policy, we will revise the “Last updated” date. Where required by law, we will provide additional notice or request renewed consent.
18. Contact and Data Controller
For the purposes of applicable data protection laws, the data controller is:
Trading Name: Averyton
Legal Entity:
RAVIS MIMARLIK MUHENDISLIK INSAAT SANAYI VE TICARET LIMITED SIRKETI
English Description:
Ravis Architecture, Engineering, Construction, Industry and Trade Limited Company
MERSIS Number:
0734271300100001
Trade Registry Number:
251009
Registered Address:
Cinarli Mahallesi, Ankara Asfalti Caddesi, No. 15, Unit No. 391, Konak, Izmir, TURKIYE
Authorized Company Representative:
Gokhan Oguz, M.Arch.
Privacy and Customer Support Email:
support@averyton.com
Telephone:
+90 532 654 73 53
Alternative Telephone:
+90 546 206 83 35
Website:
https://www.averyton.com